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Send Us Your Latest Meter Reading

Reads should be taken and submitted between the 24th and the end of each month in order for them to appear on your invoice. (Reads taken outside of these dates will be used to calculate an Estimated Reading.)

You can also send us your meter reading through our webchat service (available during business hours, Monday to Friday), by logging into your online account or by emailing us at [email protected] (please include your MPAN/MPR and account number). 

Meter reads can be submitted at any time, but for accurate billing please submit gas/electricity readings between the 24th to the last day of each month.