Contact Information

If you are moving premises, please use the moving premises form and for refunds, the refunds form.
For anything else, please get in touch using the form below.

What would you like help with?
Your details
Are you a TotalEnergies Gas & Power customer?
Existing customer?
"Meter Point Reference number (Gas) or Meter Point Administration Number (Electricity)."
Tell us a bit more...

 

Email us

You can email our specialist teams below:

New customers

Just started with us? We can help with any account queries.

New starts

Moving premises

Helping you when you have moved in or out of a premises.

Moving premises

Credit

For any query relating to a payment on your account. This department can also take payment over the phone.

Credit

Customer care 

Gas/Electricity Customer Care

Our offices

A map of TotalEnergies' office in Redhill

REDHILL

Bridge Gate,

55-57 High Street,

Redhill, Surrey,

RH1 1RX

See map
Map of Total Gas & Power - Newcastle office

NEWCASTLE

Pearl Assurance House,

7 New Bridge St W,

Newcastle upon Tyne, 

NE1 8AQ

See map