About TotalEnergies Gas & Power
TotalEnergies Gas & Power is one of the leading energy suppliers to industrial, commercial and business customers within the UK. Part of the TotalEnergies Company, TotalEnergies Gas & Power is a market leader in the UK gas supply market and has been supplying electricity since 2001.
Established in 1987 when the gas market deregulated, TotalEnergies Gas & Power now supplies over 200,000 sites across all market sectors: small and medium businesses, large industrial and commercial companies, as well as the public service and non-profit organisations. We supply natural gas to many thousands of sites across the UK, making us the market leader in this highly competitive industry.
We focus on the particular energy requirements of the business user and have developed the specific skills and experience to offer this market sector a superior service, competitive prices and a set of innovative products.
As a company with a long history in gas and power, and more recently in renewable energy technologies, we have learned to be at the forefront of a changing market place, where we remain responsive and flexible and ensure that our core values and objectives are embedded within our organisation.
Our Customer Charter
At TotalEnergies Gas & Power we promise to:
PARTNER WITH YOU: Our business is built on our commitment to delivering excellent customer service. Whether you’re looking for a new supplier, reducing your carbon footprint or managing your day-to-day accounts, your needs are at the heart of what we do. What else would you expect from a supplier with over 30 years of experience in the UK energy market?
BE THERE FOR YOU: We offer a variety of ways for you to get in touch with us to make your life as easy as possible. From our sales and servicing account managers who are always on hand to pick up your call, to email, webforms & webchat, our team will always deal with you politely and respectfully and respond to your request promptly. We will admit when things go wrong and do our best to put them right quickly.
DO THE RIGHT THING: We're committed to better energy, which means being carbon net zero ourselves and helping you achieve your own carbon neutrality goals through a range of pure green, renewable, carbon offsetting, on-site generation, EV charging and solar products. Whatever your challenges are and however big or small your business is, we’ll manage your business energy from beginning to end.
The Institute of Customer Service
We are members of the Institute of Customer Service. The Institute supports businesses in their quest to improve the client experience and business performance.
The company was formed as AGAS Ltd in 1987 and became the first independent supplier to contract gas for direct sales into the UK market. In 1996 AGAS became an entirely owned subsidiary of their long time shareholder, Elf Aquitaine. The company changed its name to Elf Business Energy in 1999, and now we are TotalEnergies Gas & Power to symbolise the growing integration with other parts of the Company.
TotalEnergies was created through two successive mergers, the first when the former Total joined with the Belgian oil company Petrofina to form Totalfina, and the second when Totalfina combined with French oil company, Elf Aquitaine to create TotalFinaElf. On 7th May 2003 the Company re-branded as Total SE., uniting the three brands.
TotalEnergies is a broad energy company that produces and markets energies on a global scale: oil and biofuels, natural gas and green gases, renewables and electricity. Our 105,000 employees are committed to energy that is ever more affordable, clean, reliable and accessible to as many people as possible. Active in more than 130 countries, TotalEnergies puts sustainable development in all its dimensions at the heart of its projects and operations to contribute to the well-being of people.
Find out more about TotalEnergies’ presence in the UK.