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Electricity Meter Reading


To minimise the need for estimations, please submit your reads between the 24th to the last day of each month.



Enter your account number & post code


Submit your meter read(s) and date of reading



You can also send us your reading through our webchat service (available during business hours, Monday to Friday), by logging into your online account or by emailing us at [email protected] (please include your MPAN/MPR and account number). 

Please note, in order for us to use electricity meter readings we require the reads from all of the registers showing on the meter. Please contact us from the 24th to the last day of each month to ensure your reads are used.


Register for our free text (SMS) service that’ll send you a reminder when it's time to leave your meter reading.