Domestic Customer Transfer
Are you a domestic customer? We need to know.
After a recent review of your account(s), we've identified that you're a domestic customer, which means we are supplying you at a premise which is defined as 'domestic' which is not part of a commercial energy contract.
As a non-domestic supplier, we aren't licensed to supply domestic customers and so we now need you to confirm if our details are correct so that we can take the appropriate next steps.
Domestic Customers
To complete this form you'll need to provide the following information: Account number, email address, contact number and meter read.
Complete Form Here
Business Customers
If you are a business customer, please follow the link to update us on your details.
Complete Form Here
What happens next
Your supply will automatically be switched to British Gas in May 2024. It's important you complete the Domestic Customer Switch form so that we can pass on the correct details to British Gas if needed.