When will I get my first bill following the meter upgrade?

For smart meters, we will be able to receive the new, accurate reads as soon as the meter is initialised, and they will be taken on the 1st of each month.

When the AMR installation has been completed, communications will update the industry databases and our records. The AMR team review the updates on a weekly basis to ensure everything has been correctly received and if not will manually process the change. The first AMR read is usually available for invoicing within three to six weeks of the completed work.