Will I experience any disruption during the upgrade?

Yes, for installation of either type of meter upgrade, the gas or electricity will be off for a period of time.

The length of time and expected disruption will be discussed with you during the process of making an appointment.

For AMR the estimated times are around 20 minutes for electricity meters and from 30 minutes to 4 hours for gas meters (dependent on meter size).

Our agents will always agree a suitable time for these works to minimise disruption at site.