When will the Direct Debit be taken from my account?

Direct Debits will be taken 14 days after the date of each invoice but this date will be detailed at the bottom of your invoice.

Should you have a balance outstanding when you set up your Direct Debit, this prior balance will not automatically be claimed. You can arrange for this to be claimed by contacting our Payment Services Department on 0333 003 7874 and choosing option 1 and then option 2 to speak with an advisor.