Why do I need to provide information for a COO? We verify all changeover details with the relevant parties to ensure that we are billing the correct occupant accurately. You must have JavaScript enabled to use this form. Is this answer useful? Yes No Do you still need help?Get in touch with one of our business energy experts. Contact us Thank you for your feedback Question Submit Main topics Getting Started Struggling to Pay Bills Making a payment Complaints Price & Contracts Billing & Meter Reads Emergencies AMR & Smart Meters Managing your account Moving premises Switching supplier Meet our SMT View all