Total rebrand – your questions answered
Total is being transformed into a broad energy company and is committed to becoming carbon net zero by 2050, if not sooner. This means putting sustainability at the heart of our strategy.
Changing our Company name from Total is the next step in our clean energy transition. “Total” remains a part of our new name as a nod to our prestigious heritage. Changing our name to TotalEnergies symbolises a new commitment: to be a world leader in energy and meet increasing demand whilst producing fewer emissions.
As part of the Company rebrand to TotalEnergies, Total Gas & Power has been rebranded to TotalEnergies Gas & Power Ltd. Our new name has been registered with Companies House.
We are in the process of changing our name with our bank, HSBC, and will advise you shortly of when the payments will be taken using a shortened version of our new company name – TotalEnergies GP. When this happens, we urge you to remove any alerts should you use software that may prevent the monies being taken due to the change of company name.
No. As we are the same company, all telephone numbers will remain the same, as will your points of contact.
Not at this time. Our change of company name does not affect any current contracts. However, if you pay by BACs, you will need to update who you pay to reflect a shortened our new company name – TotalEnergies GP - once our bank, HSBC, has updated our details in their system.
HSBC are in the process of doing this now and will let you know it has been completed.
We also urge you to remove any alerts should you use software that may prevent the monies being taken due to the change of company name, once it is live with HSBC. Your contract remains in force for the duration and we will continue to collect payments in the same way. When you come to renew your contract, you will be offered a new contract with the new TotalEnergies branding and updated Terms and Conditions that reflect our new company name.
Until we change our name with our bank, which we are in the process of doing now, we will continue taking payments on the same day as normal and in the same way. In due course, you will see that the payments will be taken from TotalEnergies GP instead of Total Gas & Power. We will let you know when this happens.
No. We are the same company with a new logo, a new name and an exciting ambition! Therefore, you do not need to re-sign a new contract with us. You will continue to deal with us in the same way and your contract remains valid and in place.
No. We have a new brand, a new company name (TotalEnergies Gas & Power Ltd) and a new logo to accompany our ambition to become carbon net zero by 2050, if not sooner. However, we are still a part of Total, now called TotalEnergies. We look forward to continuing our relationship with you and your business.
No, these changes do not affect any current relationships with our valued suppliers. In due course, when we pay you for your product(s) or service(s), the payment will come from TotalEnergies GP which is a shortened version of our new company name – TotalEnergies Gas & Power Ltd. We ask that your finance team are made aware of this.
No. However, if you have previously been given permission to use our logo online, we ask that you update the logo with our new one which can be given to you by your Account Manager.
Please direct any immediate questions you may have to your Account Manager.