Reads should be taken and submitted between the 24th and the end of each month in order for them to appear on your invoice.
(Reads taken outside of these dates will be used to calculate an Estimated Reading.)
Submit a Gas Meter Reading
Please have your account number and MPR to hand. These can be found on your invoice/bill.
Submit an Electricity Meter Reading
Please have your account number, postcode and MPAN to hand. These can be found on your invoice/bill.
WAVE GOODBYE TO MANUAL METER READS!
Upgrading to a smart or AMR meter can help you take control of your business energy.
This new generation of meters offer many benefits, including automated meter reads and an end to estimated bills.
You can also send us your meter reading through our webchat service (available during business hours, Monday to Friday), by logging into your online account or by emailing us at [email protected] (please include your MPAN/MPR and account number).
Meter reads can be submitted at any time, but for accurate billing please submit gas/electricity readings between the 24th to the last day of each month.