Annual Customer Satisfaction Survey 2025

Thank you for participating in our annual customer satisfaction survey.

We would love to hear about your experience with us. Our survey runs from the 18th of September until the 6th of October. Please review the terms and conditions of the associated prize draw below:

Terms and Conditions:

  • 1. This prize draw is open to all persons who submit a survey response managed by TotalEnergies Gas & Power (“TEGP”) during the survey period which is between September 15th 2025 and October 3rd 2025.
  • 2. Only one entry per person is permitted. Multiple submissions of the same survey or from the same person will not result in additional entries into the prize draw.
  • 3. Persons must be 18 years and over and not be an employee of TEGP. In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. TEGP may require you to provide proof that you are eligible to enter this prize draw.
  • 4. TEGP will select one (1) winner from a random draw of entries.
  • 5. The winners will be notified by email on or before October 24th, 2025.
  • 6. The voucher is for the amount of £250 (Two Hundred and Fifty GBP) .
  • 7. The voucher is valid at John Lewis stores across the UK. Certain store locations may not accept the voucher and TEGP will not be liable for any redemption issues which will need to follow up any complaints directly with the supplier.
  • 8. The person must fully complete the survey and submit to qualify.
  • 9. TEGP reserves the right to offer a voucher from an alternative supplier in lieu of the advertised. There is no cash alternative.
  • 10. TEGP will only process your personal information as set out in the privacy policy. [click here to view privacy policy].
  • 11. These terms and conditions are governed by English law.