Who is eligible for a smart meter?

Domestic or small and medium-sized (SME) consumers with a gas and/or electricity meter are entitled to have a smart meter fitted.

Suppliers must take all reasonable steps to install the smart meter. Micro business consumers meeting the following criteria will be offered to have a smart meter installed. 

The criteria for Micro Business Customers are: 

  • employ fewer than 10 employees (or their full time equivalent) and has an annual turnover or balance sheet no greater than £2 million; or
  • use no more than 100,000 kWh of electricity per year; or
  • use no more than 293, 000 kWh of gas per year.

Non-micro business consumers can choose to have a smart meter or AMR installed.

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