MyGateway

AMR

Receive reports direct to your inbox as soon as they are released

Industry reports

Welcome

We're delighted to welcome you as a customer to TotalEnergies Gas & Power, your gas supplier through the Crown Commercial Service (CCS) supply of energy framework agreement!

TotalEnergies Gas & Power is one of the leading energy suppliers to UK business customers and the public sector. We have been supplying customers for over 30 years – so rest assured, you’re in safe hands! We pride ourselves in building long-standing, transparent relationships to meet all your energy needs. As one of the largest suppliers to the public sector and businesses in the UK, we’re the ideal partner to provide you with all your gas requirements.

Crown Commercial Service have developed and awarded a legally single supplier framework for natural gas, additional and decarbonisation services. The framework requirement and tender evaluation model were developed by CCS in consultation with central Government and wider public sector customers.

GOVERNMENT ENERGY BILL DISCOUNT SCHEME

On 9th January 2023, the government announced a new scheme called the Energy Bills Discount Scheme (EBDS). This scheme would provide a reduced level of support for non-domestic customers

The Energy Bills Discount Scheme will run for 12 months, from April 1, 2023 to March 31, 2024. Its aim is to provide stability to consumers in a constantly changing energy market.

As discounts will be automatically applied, eligible non-domestic customers do not need to take any action.

Read our FAQs here.

Framework Benefits

✓ Open to all public sector customers
✓ Fully complaint with Public Sector Contracts Regulations
✓ Various risk managed products
✓ Flexible customer service options
✓ Dedicated account management
✓ Regular supplier contact
✓ Clear escalation routes
✓ Access to specialist resource
✓ Various billing options to suit your needs
✓ Access to our customer portal
✓ Green gas & carbon offsetting
✓ Additional services - AMR and consultancy
✓ Bespoke gas analysis
✓ Guidance & support
✓ Additional and wider social value benefits
✓ Additional climate change action
✓ Educational material

We understand that energy represents a significant expenditure for your organisation, so to support the delivery of the contract we have created a dedicated Crown Commercial Service team.

TotalEnergies Gas & Power
Email: [email protected]
Telephone: 01737 275746

Need to speak to CCS?

Energy Solutions | Buildings | Crown Commercial Service

[email protected]

0345 410 2222

Subscribe to our Energy Market Reports

Each week we will upload a policy report, this report will give you a round-up of policy and regulatory announcements in the energy industry. We will also upload a Market Update report which is compliled by CCS. To sign up to these reports, simply follow the links below. You can also review preferences if you have already signed up to the market reports.

New Subscribers

Create your account and select which report you would like to receive

Existing Subscribers

Review your existing subscriptions and update your preferences

Newsletter Sign Up

Sign up to the Crown Commercial Service Newsletter here

Historic England joins TotalEnergies

Historic England has entered into a Green Gas contract with TotalEnergies Gas & Power as part of the CCS gas framework.

An image showing a team working together around a table.

Meet the Servicing Team

Click here to find out more about our servicing team dedicated to working with you.

Find out More

Latest News - Faster Switching

Ofgem launched a programme in 2018 to implement a new reliable, fast, and cost-effective switching process designed to improve energy consumers’ experience of switching and build their confidence in the market.

More Info

Add, remove or amend meter details

Looking at adding or removing a meter, upgrading your existing setup or want to know more about service alterations and diversions?

Find out more here

Existing customers – adding a site or meter

Adding a new site is easy, click the link below to download the site additions template (Excel), then return completed form to your servicing account manager or use the email address provided in the top row in the Excel file.

Download here

Understanding your invoice

Everything you need to know about your invoice and more information on what billing options are available to you.

More info

AMR and Smart

Understanding your consumption is the first step to making changes to ensure no energy is wasted, we have a number of solutions available to suit your needs.

Click here

An image of someone reading and typing on a laptop

Blog

Keep up-to-date with the latest industry news, regulatory changes, and energy expert opinions.

More info

Meet The Team

Daniel Schouten

Framework Manager - UK Gov

Dan has been with TotalEnergies Gas & Power for over 10 years. He has worked in various roles in this time including Major Business indirect sales working with some of our key brokers. He then moved to MB direct sales working with some of our biggest I&C customers.

Kevin Stephens

National Account Manager

Kevin is the most recent addition to the public sector team joining in February 2021. He has over 25 years’ experience engaging with customers to cultivate strong working relationships. Nine of those years have been spent within the Energy sector dealing with big six suppliers and network operators. Email:[email protected] 077212354...

Alex O'Dell

Senior Sales Relationship Manager

Alex joined TotalEnergies in 2015 and has held several roles across our Gas Operations teams, including AMR and Energy Services. He started his TotalEnergies career as an AMR Co-ordinator before moving over to Energy Services as a Data Analyst and then Team Leader.

Claire Tillett

Public Sector Customer Service Manager

Claire has been with TotalEnergies Gas & Power for 16 years. In this time Claire has held a number of roles. In her current role as Public Sector Customer Service Manager, Claire is responsible for a 35 strong team, their main responsibility is to be the first point of contact for all customer support.

Rebecca Smith

Servicing Team Manager

Beki has been with TotalEnergies Gas & Power for 12 years, in this time she has spent a lot of time working on large Public Sector contracts. Beki started her career as an account manager and has successfully progressed into a management role having spent time working in both sales and servicing departments.

Alex Gash

Senior Sales Relationship Manager

Alex has spent over four years at TotalEnergies Gas & Power. Having gained industry experience during three years in the sales operations team, he became a Senior Sales Relationship Manager in September 2022 and is responsible for oversight and escalations on all school and local government contracts.

Corporate Social Responsibility

Complaints

Find out more

Emergency Essentials

Find out more