New Starters
A Warm Welcome to Our New Starters
We’re delighted to welcome you as you start your energy journey with us. Whether your supply has just transferred or your contract is about to begin, our dedicated Onboarding Team is here to support you every step of the way. To ensure everything goes smoothly, we kindly ask for your help with a few important steps:
- Let your previous supplier know you’re closing your account to avoid extra charges.
- Make sure we have your email address so we can set up your online account. Once set up, you’ll be able to access your online portal to manage your energy.
- Set up your Direct Debit on your Online Account for easy, stress-free payments.
- Submit your meter readings easily through your online account portal to ensure accurate bills.
Manage Your Account Online - The Self-Service Portal
Take control of your energy account anytime, anywhere with our easy-to-use online portal. Your online account is the fastest way to manage your details, monitor your usage, and get the support you need.
Sign up today to make the most of your energy account with us.
Benefits of your online account:
- View your bills and payment history instantly.
- Submit meter readings quickly and easily.
- Update your contact or billing details.
- Download statements and important documents
- Track your energy usage in real time.
- Raise and track support requests.
- Find answers to common questions in our help centre.
Thank you for choosing us for your business energy. We look forward to working with you and supporting your success!