New Starters

A Warm Welcome to Our New Starters

We’re delighted to welcome you as you start your energy journey with us. Whether your supply has just transferred or your contract is about to begin, our dedicated customer specialist teams are here to support you every step of the way. To ensure everything goes smoothly, we kindly ask for your help with a few important steps:

• Let your previous supplier know you’re closing your account to avoid extra charges.
• Make sure we have your email address so we can set up your online account. Once set up, you’ll be able to access your online portal to manage your energy.
• Set up your Direct Debit on your Online Account for easy, stress-free payments.
• Submit your meter readings easily through your online account portal to ensure accurate bills.