Contact Information

If you are moving premises, please use the moving premises form and for refunds, the refunds form.
For anything else, please get in touch using the form below.

What would you like help with?

Query regarding: *

Your details

Company name *

First name *

Last name *

Phone number

Email address *

Are you a TotalEnergies Gas & Power customer?

Existing customer?

Yes

Account number

The number of your account with Total Gas & Power as it appears on your invoice

MPR / MPAN

Meter Point Reference number (Gas) or Meter Point Administration Number (Electricity).

* Mandatory fields

Call Us
0333 003 7874

The fastest way to get in touch with our team is through our dedicated webchat – just click on the webchat icon (available Monday-Friday)

Email us

You can email our specialist teams below:

New customers

Just started with us? We can help with any account queries.

New starts

Moving premises

Helping you when you have moved in or out of a premises.

Moving premises

Credit

For any query relating to a payment on your account. This department can also take payment over the phone.

Credit

Customer care

Gas/Electricity Customer Care

Our offices

REDHILL

Bridge Gate,

55-57 High Street,

Redhill, Surrey,

RH1 1RX

See map

NEWCASTLE

Pearl Assurance House,

7 New Bridge St W,

Newcastle upon Tyne,

NE1 8AQ

See map

Contact Information

Call Us 0333 003 7874

Email us

New customers

Moving premises

Credit

Customer care

Our offices

REDHILL

NEWCASTLE

Call Us
0333 003 7874